We are pleased to give feedback from the Feedback form that patients completed before our Accreditation Assessment on 4 July 2024.
We achieved a high percentage from your feedback as follows:
- Interpersonal skills with our clinical staff.
- Provision of information to you.
- Privacy and confidentiality.
- Communication and interpersonal skills of admin staff.
- Access and availability to our clinic.
- The Practice is clean and tidy.
- The clinical team paid attention to what I had to say.
- I received enough information.
- The clinical team respected me.
- I am better able to make informed decisions about my health
- The clinical team were caring and concerned about me as a person.
- The Physical aspects of the practice allow privacy and confidentiality.
- I am confident that my information will remain private and confidential
- The practice makes adequate provisions for my privacy
- All my questions have been answered.
Patient Feedback for lowest performing items:
- Not able to always see a doctor as quickly when I need to.
- It is not always easy to make an appointment for a day and time
that suits me. - I am not always able to see a doctor of my choice
